Development of the call center (CC) for Renaissance Credit Bank

Renaissance Credit is a trademark, using which JSC “RENAISSANCE CAPITAL BANK” renders banking services in the territory of Ukraine. JSC “RENAISSANCE CAPITAL BANK” has launched its operation on the Ukrainian market in the middle of 2006 in consumer lending sector and soon became one of its leading players. Regional network of the bank covers 16 oblasts of Ukraine and Autonomous Republic of Crimea.

In 2007 we have built the call center with 220 workstations and Avaya CMS reporting system.