Avaya – is the global leader of enterprise communication systems. The company develops solutions for unified communications, systems for contact centers and accompanying products supplying them to the biggest global companies and organizations both directly and via wide-spread partner network. The companies with various scope of business are relying on excellent communication solutions provided by Avaya, which allows increasing operation efficiency, quality of customer service and competitiveness of the company.
For more information about Avaya please visit the web-site:
We are the certified Partner of Avaya (Silver status) and have an exclusive right to sell and render after-sales service of the following products:
- Telephony/IP-Telephony – S8300 & S8500, S8700
- CRM/Call Center – CRM & Call Center, AIC (Interaction Center), PDS (Predictive Dialer System), VP (Voice Portal)
- Unified Communications – Intuity Audix
Altitude Software is the leading independent contact center vendor for unified interaction solutions. The Altitude uCI™ (Unified Customer Interaction) suite over IP manages, measures, and improves relationships with customers from small to large organizations worldwide. Altitude Software is also recognized for its leadership in the contact center outsourcing market.
Altitude uCI is a cost-effective application suite conceived to improve the overall productivity of the contact center. Since Altitude uCI was engineered to integrate easily with enterprise front office and back-office systems, Altitude uCI delivers significant cost and revenue benefits with a limited up-front investment. Altitude uCI not only allows users to achieve return on investment in a limited time frame, but also provides a successful solution to their customer interaction and organizational efficiency strategies.
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Cisco – is the global leader in network technologies, changing the means of human interaction, communication, cooperation. Nowadays network became the critical element of business, education, public administration and home communications. Cisco IP-solutions can be rightfully called fundamental basis of these networks.
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We are the registered partner of Cisco
Nice is the leading supplier of solutions for tracking, management and analysis of transactions and interactions in the interests of our customers on enterprise market and safety systems market.
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We are official partner of NICE
CyberTech International – is one of the leading companies in the sphere of call recording and agent operation quality management systems in multimedia contact centers.
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We are the certified Partner of CyberTech
The company offers customized high capacity hardware platforms allowing the customers to use whole variety of services and applications which they require. Full portfolio of Juniper products for IP-network infrastructure includes wide range of high capacity and stable routers, security devices as well as management system and service rendering system.
For more information about Juniper Networks please visit the web-site:
We are the authorized partner of Juniper Networks
Teleopti – is the leading supplier of solutions for strategic workforce management, tracking the results as well as cost administration of telecommunication expenses.
For more information about Teleopti please visit the web-site:
We are the authorized partner of Teleopti